Common questions
Propane questions, answered straight
Running Horse Services, an NNOGC subsidiary, delivers to homes, ranches, and businesses across the Navajo Nation and the wider Four Corners region. You can choose will-call (you call us) or automatic keep-full (we deliver before you run low). To start service, call 505-531-0082 or ask us — a neighbor picks up.
What’s the difference between will-call and automatic keep-full delivery?
Will-call: you watch your gauge and call us when you want a delivery. You control the timing — a good fit if you use propane seasonally.
Automatic keep-full: we monitor your usage and the weather and deliver before you run low. No calls, no gauge-watching, no run-outs. Most customers who switch to keep-full never switch back.
What size propane tank do I need for my home?
Tank size depends on how many appliances use propane and how much space you’re heating. Common sizes: 120-gallon tanks for limited use (a generator or gas range), and 250–1,000 gallons for whole-home heat or a home far from the road. We’ll assess your needs and recommend the right size.
Do you install new propane tanks?
Yes. We handle the full installation — tank, lines, leak test, and your first fill. Call 505-531-0082 and we’ll walk you through what’s involved for your property.
How do I become a Running Horse Services customer?
Call 505-531-0082 or fill out our form. Tell us your address and what runs on propane. We confirm you’re in our service area, set up your account, and schedule your first delivery or installation. Already have a tank from another company? We can often swap it.
What does propane smell like?
Propane is naturally colorless and odorless, so a strong odorant is added for safety. Most people describe it as rotten eggs, a skunk’s spray, or a dead animal. Make sure everyone in your home knows the smell. If you smell it, leave the building and call 911 and us from a safe distance. More on the smell of propane →
What happens if my propane tank runs out?
Running out can be dangerous, and out here it can mean no heat on a cold night. When the tank empties, air can enter the lines, and under NFPA 58 a leak check and pressure test is required before we can refill and restart your system. Pilot lights must be safely relit by a qualified technician. Turn off the tank valve and call us. The surest way to avoid this is automatic keep-full delivery.
How do I read my propane tank gauge?
The gauge shows the percentage of propane in the tank, not gallons. A full tank reads about 80% — the maximum safe fill level, which leaves room for the gas to expand. If your gauge reads 20–30%, schedule a delivery. Keep-full customers never need to check it.
Do you offer agricultural and ranch propane?
Yes. We deliver bulk propane for ranches and farms — barn and livestock heat, irrigation engines, grain drying, flame weeding, forklifts, and standby power — on a schedule that works around your season. See our agricultural page →
Do you offer emergency or fast delivery?
Yes. Our emergency line is answered 24 hours a day at 505-531-0082. If you’re low or out of gas, call us — we prioritize no-heat situations, especially in winter. A propane leak is always an emergency: leave the building and call 911 first.
What areas does Running Horse Services deliver to?
We deliver across the Navajo Nation and the wider Four Corners region — Montezuma Creek, Aneth, Bluff, Blanding, Kayenta, Chinle, Many Farms, and the rural roads larger companies often skip. See the full service area → or call 505-531-0082 to confirm we reach you.
Is Running Horse Services really Navajo-owned?
Yes — Running Horse Services is owned by the Navajo Nation and serves Diné families on their own land. The money you spend on heat stays in the community. Read our story →